Information about new bus passes

On this page, we have ongoing information on how to proceed in the transition to new bus cards. The work will take place gradually. The new bus cards already work to tap on the bus. This is part of the work on a new payment and ticketing system.

2025-03-27

See the number of trips/days or load the new card on board

At this time, it is not technically possible to see your remaining trips or days when you tap the new card on the bus. The driver cannot see it either. You can see it on My Pages, at Reseinfo or at a staffed bus station. If you have the trips in the app instead, you can see all that information there.

The new bus cards will be loaded again on My Pages, a staffed bus station or on Travel Info. They cannot even be charged on board the bus. When the system is replaced on board the buses later this spring, you can load the new cards on board.

2025-03-24

Order a new bus card via My pages

While you are going up your trips on the old card, go in and order a new card via our new web service My pages on Tabussen.nu. Psst. You need to have foresight. It can take up to 10 days for the card to be delivered.

Then you are ready to top up the new card. You can find My pages via "Log in" in the top right corner of the web. The new card can be used in all four counties of Norrland.

2025-03-24

Soon you will get a new bus card!

From 24 March, if you buy your trips at a bus station or a Travel Info office, you will receive a new blue bus card. The agents in Umeå will also soon start selling trips for the new cards. The new ones will replace the old ones and there will be new bus cards for both regional traffic and Ultra. They already work to blip on the bus. They have been used by our school students since the beginning of the year. See the pictures below.

Boost your trips on your existing card. When you then visit us at a staffed bus station or a Travel Info (Umeå) to top up your card, you will receive the trips on a new bus card.

You can also order a new bus card in our new online service My Pages, which you then fill up with journeys yourself. A link to My pages can be found below.

Do I need a bus card? No, do as many others do, have your trips in the app instead.